Warranty Policy

Moowifi Communication and Automation Industry Limited Company prioritizes customer satisfaction. This warranty policy outlines the warranty conditions for products and services provided by Moowifi.

Product Warranty

Moowifi provides a limited warranty against defects in quality and workmanship for the products it offers for sale. The warranty period and coverage may vary depending on the product sold. The terms and periods specified in the warranty document are valid.

Service Warranty

Moowifi makes efforts to ensure customer satisfaction in the services provided. However, certain situations may be outside the scope of the warranty due to the nature of the services. The service warranty may vary based on contract conditions and defined service terms.

Warranty Procedures

Customers should follow the steps below to benefit from a product or service covered by the warranty:

Fill out the warranty document containing the necessary information.
Contact customer service if there is a problem with the product or service within the warranty period.
Provide the requested documents and necessary information.

Non-Warranty Situations

Non-warranty situations may include:

Failures caused by user error or misuse.
Unauthorized opening or repair of the product by individuals not authorized by Moowifi.
Issues occurring outside the warranty period.

This warranty policy explains Moowifi's commitments and warranty conditions for products and services. The policy may be subject to changes, and it should be regularly reviewed to follow updates.